PTS Data Center Education Series Data Center Infrastructure Management

Overview
In this course you will get comprehensive, vendor-neutral training led by a data
center expert. You will discuss the most pertinent topics in the data center industry:
power, cooling, energy efficiency and the "green" data center, management tools, and
integrating IT Service Management. Using case studies and real-world examples to
illustrate key points, this course provides the knowledge you need to more effectively
operate your data center. You'll gain the skills to better assess data center efficiency,
availability, and power and cooling issues, and you will gain substantive knowledge
that you can take back to your data center to reduce costs and improve service to the
IT users. Bring your data center electric bill and configuration with you, and
we'll show you how much money you can save by implementing a more energy-efficient
data center!
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What You'll Learn
Power and cooling infrastructure in the data center and how hardware and configuration impact energy efficiency and availability
Methods to improve data center energy efficiency
Management tools available to help you optimize data center performance and availability
Practical steps to implement ITIL
How to measure the IT Service Management metrics that really matter
How to monitor your data center to optimize performance and availability
What impacts data center availability and how you can improve it
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Cost
$1,695 - 3 day class
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Course Outline
1. Fundamentals of Data Center Power
Importance of cooling in the data center
Science behind cooling
Refrigeration cycle
Data center cooling devices
Humidity in the data center
Factors in optimum cooling design
Air distribution schemes
CFD modeling
The high density cooling problem
Methods to improve cooling efficiency
Room, row, and rack-based cooling
Cooling wiring closets
High-density zones in a low-density data center
Raising the data center temperature
Free cooling using economizers
2. Fundamentals of Data Center Cooling
Importance of power in a data center
Key terms
Basic power concepts
Common power problems
Components of a power protection system
UPS technology
UPS batteries
Generators
Static Transfer Switches
PDU
Circuit breakers
Power distribution in the rack
Power consumption in the data center
Improving data center efficiency
3. Data Center Management and Tools
Data center management issues
Bridging the IT/Facilities gap
Data center management organization
Defining data center management
Data center management tools
Real-time monitoring tools
Asset management tools
CFD modeling tools
KVM tools
Maintenance management tools
4. Implementing IT Service Management Metrics
What IT Service Management (ITSM) is
Issues with ITSM metrics
ITSM metrics model
Operational metrics
Key Performance Indicators
Tolerances
Critical Success Factors
ITSM outcomes
ITSM dashboards
5. Energy Efficiency and Green Data Centers
Why we should be concerned about efficiency in the data center
Barriers to energy efficiency in the data center
Power vs. energy
Data center regulation
Data center efficiency metrics
Methods to improve data center efficiency
How much efficiency improvements can save
Energy efficiency assessment tools
6. Practical Steps to Implement ITIL
Importance of ITIL
Four-phase approach to ITIL implementation
Stabilizing the environment
Assets and services which will return the biggest improvement in change management
Establishing repeatable processes
Enable continual improvement cycle
7. Data Center Physical Security
What physical security means for mission-critical facilities
Assets that require physical security protection in a data center
Ways to control access to facilities
Common physical security methods and devices
Tradeoffs between physical security and cost
8. Data Center Availability and Preventive Maintenance
Key terms associated with availability
Difference between availability and reliability
Customer availability
Maximizing system availability
Data center assessments
Preventive maintenance in the data center
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Classroom Dates and Locations
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Date
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Location
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Jan 25 - 27, 2010
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Washington, DC
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Feb 8 - 10, 2010
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Chicago (Schaumburg), IL
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Feb 17 - 19, 2010
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Toronto, ON
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Feb 22 - 24, 2010
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Dallas, TX
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Mar 15 - 17, 2010
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Ottawa, ON
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Mar 22 - 24, 2010
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San Jose, CA
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Apr 19 - 21, 2010
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Washington, DC
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Apr 26 - 28, 2010
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New York, NY
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May 3 - 5, 2010
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Chicago (Schaumburg), IL
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May 10 - 12, 2010
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Atlanta, GA
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May 17 - 19, 2010
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Dallas, TX
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Jun 7 - 9, 2010
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Morristown, NJ
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Jun 14 - 16, 2010
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San Jose, CA
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Jun 21 - 23, 2010
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Raleigh, NC
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Jul 12 - 14, 2010
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Washington, DC
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Aug 2 - 4, 2010
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Chicago (Schaumburg), IL
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Aug 9 - 11, 2010
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Dallas, TX
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Aug 30 - Sep 1, 2010
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New York, NY
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Sep 13 - 15, 2010
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San Jose, CA
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Sep 20 - 22, 2010
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Morristown, NJ
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For More Information...
Please contact us for more information regarding PTS Data Center Solutions @ 1-(866)-PTSDCS1 / 1-(866)-787-3271 / info@ptsdcs.com.
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Experts for Your Always Available Data Center
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